Dependant on your description, the call you been given appears to become a fraud. Telus will take customer stability quite critically, and we wish to assure you of the subsequent:
I are actually a Telus customer because 2001. I moved to my new location in August of 2020 and I am nevertheless looking forward to an optik Television box that I experienced requested right soon after I moved in.
Sounds like someone dropped the ball on your Optik Tv set box. I would stick to up with them to have this sorted out.
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The men and women executing this are certainly not resellers. They may be scum and con artists. And they must be prosecuted.
However, the most beneficial just happened. After conversing with Telus organization, I wasn't satisfied with the program offered and questioned for being tranferred to the LOYALTY dept. She modified the price of the information plan but amplified the price of the cellular phone for the net of -$1. WHAT A JOKE!!!
I too have been hoodwinked into signing up with them - cell, internet and home security. Was told my cell will never boost if I improve (false, which I ought to have identified much better but the rep retained insisting soon after asking a lot of moments). House stability is just not necessary for me, however the worsted Element of it is the fact It really is definitely not something which is reliable. My lock that is supposed to unlock that has a passcode refuses to work. The installer came again to fix it nonetheless it labored two times just after he reset it then not considering that. Then In the event the internet goes out it can be useless, so far as I can see It truly is offline then.
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TELUS Tv set+ Problèmes d'authentification through l'application Android et le web-site World wide web Nous avons récemment souscrit au forfait EnContinu+ et nous avons reçu les courriels pour activer le forfait sur nos différents services.
It is possible the receiver of you cellular phone calls has that facts within their contacts. The cellphone will display that if it is a match to suit your needs quantity.
The TELUS staff acknowledges that our work spans a lot of Territories and Treaty spots and we are grateful for the traditional Expertise Keepers and Elders who will be with us today, all those who have absent in advance of Telus billing support us and the youth that inspire us.
What is even worse may be the destruction of any have confidence in shoppers experienced with small business, as well as enhanced skepticism. Organizations don't support if they insist on using telephones as well as the Web to perform organization, and make in depth usage of connect with centers.
So inefficient. An e-mail would have the message throughout a lot much easier. The next agent explained sorry and may reverse the last month’s demand and cancel it. The following thirty day period another $7. Sigh. To the telephone yet again over 1-one/two hour. The second consultant was defending her employer and implying I used to be Completely wrong. Just charge me the $340 and cease the $seven every month bill and cancel the camera, I begged her, and afterwards I finished the decision. She remaining a message stating she can not progress with the cancellation because I hung up. At this time I’m sensation physically sick from it. I phone yet again… forty five minutes. You should, just close this relationship now. Lastly An additional agent assured me it would be cancelled. In total, over eleven several hours over the phone since February trying to handle the digicam return. It felt like punishment… as though I’m the enemy - right after paying more than $forty,000 with Telus over time and never ever after complained. I’m really affected person and well mannered. My request was so easy. The complete matter was manufactured painfully difficult and extended for months.
The TELUS group acknowledges that our get the job done spans numerous Territories and Treaty spots and we have been grateful for the normal Information Keepers and Elders who're with us these days, whoever has gone ahead of us and also the youth that inspire us.
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