You earn by obtaining the paperwork and copies of nearly anything despatched. I had everything when speaking with a rep in person. He instructed me which the gives and options were not Portion of any promo, and explained how Telus was obtaining flooded with these kinds of issues.
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Looks like all we can easily do now's air our grievances on a public Discussion board inside the hopes of somebody ready of authority can actually do a little something about it.
What activated this article is a concern with outgoing mobility phone calls. Once i phone a variety, the person's caller ID displays my name in addition to a housing firm's title.
Think of them as resellers. The offer you a legit product Telus offers, insert benefits to induce you to purchase. You give them that cash, all of your details to set up the legit products.
Hello All people, I ought to Get hold of customer service with reference to modifying a payment arrangement. I planned to know if there is an e-mail or other method to Get hold of them simply because I'm Functioning, and many occasions I endeavor to contact and don't get to speak to a person in advance of I really have to hang up.
I tend not to recall at any time registering or mentioning the organization under my profile. The support staff members (in Philipines) advises me that it is a difficulty for your service service provider of the individual I called, which I come across fairly absurd.
The scammer identified as this early morning within the number 17787193836. It was a girl. She provided me to change my telephones right into a loyalty application which was a means superior offer than what I have now.
I spend about $4500 a year with Telus. In January I received an outside camera for $7/month but regretted it and wanted to return it. It was new within the box - only plugged in to test it. After a few hours ready on the phone I discovered that there is a $340 fee to terminate. That may be a ton for your $fifty digital camera. I pleaded Together with the agent to waive the price considering that I am a faithful customer for therefore prolonged. He explained a manager will contact to debate. No one referred to as back. Per month later on I tried all over again. Eventually, in April, immediately after 8 several hours to the mobile phone about this difficulty as many as that point, I gave my ultimatum… waive the superior cancellation cost or I cancel many of the services with Telus and go someplace else. No. So, I cancelled every little thing. A disgrace, due to the fact I have never experienced 1 challenge With all the Television set, internet, or cellphones and preferred Telus… for over 14 years. Even so the $seven cost persisted. Sigh. More hrs on the mobile phone. Why Is that this the only way to communicate? It is so frustrating plus a colossal squander of your time.
Payment impacting alterations would require a mobile phone phone but in advance of executing that, have you experimented with the payment arrangement alternatives on the internet?
Most definately a rip-off. Just bought off the cellular phone with the true telus they usually assisted me protected my account.
So inefficient. An e mail would receive the concept throughout a lot a lot easier. The next agent stated sorry and will reverse the last thirty day period’s demand and cancel it. The following thirty day period One more $seven. Sigh. About the phone once again over 1-one/two hour. The 2nd representative was defending her employer and implying I used to be wrong. Just charge me the $340 and halt the $seven monthly Invoice and terminate the digicam, I begged her, after which I ended the decision. She left a message expressing she can't progress While using the cancellation since I hung up. At this point I’m sensation physically sick from it. I get in touch with again… forty five minutes. You should, just conclusion this marriage now. Lastly An additional agent confident me It will be cancelled. In overall, in excess of eleven hours over the phone since February attempting to handle the digital camera return. It felt like punishment… just as Telus TV support Canada if I’m the enemy - just after paying out above $forty,000 with Telus over the years and never when complained. I’m extremely affected individual and polite. My ask for was so straightforward. The complete issue was built painfully difficult and extended for months.
The TELUS crew acknowledges that our operate spans quite a few Territories and Treaty spots and we have been grateful for the standard Expertise Keepers and Elders who're with us these days, anyone who has long gone in advance of us along with the youth that inspire us.
Then You begin to complain you were promised stuff not A part of the legit product. Considering the fact that your personal details was utilized to incorporate this to your account, How will you gain when informed we did not give you that. It will eventually look like you Individually subscribed.